![]() ![]() While the rules do want subs to pay attention to names, supervisors don't want the subs "wasting" that time, and as mentioned, many subs are doing routes they have never done before and regulars not keeping their cases updated means it is impossible for a sub to know who the right name to deliver to your house is. Additionally additionally additionally, the post offices are so short staffed in many areas that many subs end up on routes they were never trained for and usps policy is better to deliver that to the address specified and have the person give it back than send it back without trying, so many subs adopt the policy of just deliver it and see if you get it back, and they don't pay attention to any forwards until they get it back. Additionally additionally, many regular carriers don't keep their cases updated with all the right names. Additionally, many subs do not pay attention to names. Other mailboxes I won't deliver anything because they didn't give me a customer card. Remember that last line above that says if the friend filled out a customer card? I have customers on my route who refuse to fill out cards so I put ALL mail with their address in their mailbox and they kick back anything that isn't theirs. ![]() ![]() Many carriers do not pay attention to names because many customers (mail receivers) don't keep us informed of who is living where. filled out a customer card and gave it to their carrier via at the office or putting it in their mailbox with their flag up), the carrier at the new office will now deliver your card. When the new carrier gets the mail, assuming your friend TOLD the new carrier they are now living there (i.e. If the forwarding office then does their job right, the piece of mail gets sent along to the new address office with a yellow sticker stating the new address. If the piece of mail actually makes it to the old address postal worker, then they have to put it in the proper forwarding slot and this can take WEEKS because the local office has to send it in a special bin to the forwarding office, and when they get overworked they just send everything back to the PO who sent it to them, and the circle begins again, where the carrier again gets this with a note to "check the address again" and we send it back through forwarding cursing at the forwarding office the whole time. This happens fast, still some delay (few days, depending on difference between old and new location) but fast for USPS. John Smith, not Grandpa Smith, or Grandpa John Smith.you get the idea), the machines should automatically catch it and send it along to the new place. If the Name/address is EXACTLY as THEY entered it on the forward, (i.e. IF your friend who moved put in a forward (and with the new procedures in place ALSO went to the PO to verify who they are so the forward IS actually in place), then: No Tracking Questions/Package Inquiries/Questions regarding delays at postal facilities Any images showing the above information will be removed. Image submissions should not show any personal information such as names, addresses, ACEID, phone numbers or e-mail addresses. Also be mindful of the images you post here. You are not obligated to answer customer inquiries, however, if you feel inclined to do so please be respectful. ![]() Please check out our Wiki page for more info.Įmployees: Be respectful of your fellow USPS employees and customers who may come here with a question. This is sent directly to your post office but it may take a day or two to receive a response. If you are unable to reach your post office by phone or visiting in person is not an option, you may try submitting a service request by way of e-mail. For concerns that need immediate attention it is suggested you visit your post office in person. Most problems and questions can only be answered by your local post office. Postal employees are not here to cater to customer inquiries and complaints. "The views expressed herein are my own and do not necessarily represent the views of the United States Postal Service."Ĭustomers: Please remember this subreddit is not official USPS customer service. The /r/USPS subreddit is not affiliated with the United States Postal Service. ![]()
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